TNG for
Guest Activities
TNG Guest Activities is a powerful tool that efficiently manages those guest activities that need to be booked, rented, or hired. It can be used to schedule individual or group yoga classes, bike or boat rentals, sunbeds, tennis courts, in fact, anything you can imagine.
- Designed from the outset as a highly scalable solution to cover all the needs of the hospitality, wellness, and entertainment industry.
- Improves the customer journey, including reservations, interactions, and stays.
- Advanced booking engine that optimizes occupancy and increases revenue.
- Powerful business intelligence to oversee trends and shifts in demand.
- Seamlessly integrates with OPERA PMS and Simphony POS with none of the data redundancy that comes with the single profile approach.
- Available as a web or mobile app for iOS and Android.
Control Your Guest Activities
The customer experience has never been as crucial as it is today. Because of consumer and comparison portals, transparency now plays a central role. So, what is the easiest and most honest way to earn yourself a good reputation? Satisfied customers, of course.
If you constantly cancel your courses due to missing staff or rental equipment, you run the severe risk of getting a bad reputation. Missing drinks, endless queues, and long waiting times will all adversely impact your guests view of you. TNG for Guest Activities will give you far more control over these processes.
It has never been easier to plan and organize individual training sessions, group courses, and entire events for demanding guests. Yes, even sports and music events are possible. From ticket sales to cashless payments at kiosks during the event, there are no limits to what you can control.
Main Benefits
Inventory Management
Real-time status
Booking Engine
For individuals or groups
Data Base
For both clients and staff
Mobile First
All browser, Android, & iOS devices
Hybrid Architecture:
Works online and on-premises
Fully Integrated
With Oracle Hospitality Products
Product Features
Advanced Reservation
TNG allows users to make and accept a variety of reservations. Rooms can be booked using TNG, but so can services, group courses or individual training sessions. You can also segment your visitors by membership type, thereby offering everyone the right deal.
Subscription
As mentioned, you can create different types of subscriptions and sub-divide them even further into segments. Together with the loyalty feature, they can be used to tailor bonus programs to the needs of the individual, or groups.
Guest Details
Of course, all the previously mentioned guest information can be viewed and edited at any time. This feature allows you to make better recommendations to your guests and enables you to gain a better statistical insight.
Access Control
Contactless access control manages the entry into the rooms and sub-areas within your facility. Areas can be separated by membership, or other pre-determined factors, to provide a unique experience for VIP’s.
Staff Management
Exclusive services and unforgettable experiences are not possible without an organized team, that is why TNG also covers this feature. Nothing is allowed to get in the way of flexible and reliable planning.
Rentals
It happens all the time, a member forgets their tennis racket, golf equipment, or does not want to purchase them in the first place. That problem disappears with TNG, you can simply rent them out directly because your existing inventory is viewable in real-time. You can adjust your business model to this and easily rent out equipment, devices, or vehicles.
Self-service Kiosks
Crowded bars, booths, and carts are a thing of the past. Let your guests take what they need directly from a self-service kiosk and pay for it contactless via an RFID card or a wristband.
Capacity Tracking
Shortages can ruin the day of your guests and cause unnecessary stress for your staff. TNG allows you to track your inventory in real-time, avoid bottlenecks in the rental business, and empty shelves in your kiosks.
Downloads
Suitable for Many Businesses
Entertainment
Accompany visitors from beginning to the end of your sports, music, or any other entertainment event. You can simplify your processes, from admission control to beverage payment via RFID.
Hotels
The Guest Activities feature not only improves the reservation process but also guest activity management. Reservations for the in-house restaurant and spa are easier to make and help to increase sales.
Spas
With the Spa Management tool, your facility becomes the hub of limitless possibilities. Schedule individual appointments, group classes, or gold member courses; segmentation and customization are all a breeze with TNG.
Sport Facilities
The ability to optimize guest activities is perfect for supervised tennis clubs, water parks with jet ski rentals, and much more. Using the options that are available, you will be able to rent equipment, offer training courses, and increase your profits.
Gyms
The demands on gyms are high, they require 24/7 access, but they also need top-notch staff who have been coordinated by seamless staff scheduling. With TNG you can manage everything from a single source; even lockers can be serviced and reserved.
Did you know? You can manage your complete SPA, gym, or wellness business with TNG.
Related Solutions
Golf Software
This module enables an advanced management software for your golf business.
Spa Management
Our suite provides you with all the features that you need to run your spa, fitness center, or gym.
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